Insights

Business change creates challenges for everyone within an organization. Employees are faced with uncertainty; their colleagues might’ve been made redundant, and those who are left behind have to deal with survivor’s guilt while managing their new workloads. This significant change can negatively impact employee engagement, retention rates, and business operations. Managers, meanwhile, must make difficult...

When it comes to demonstrating impact in HR, uptake metrics don’t go far enough. The impact of coaching, mentoring, and listening goes beyond the person immediately experiencing the initiative—it also impacts the people who work with them. The real value of coaching and mentoring won’t show up on a dashboard after a couple of sessions—it’s...

Upskilling employees is more important than ever if businesses want to improve employee retention rates, attract new talent, and stay ahead in the age of AI. In this post, we’ll explore what upskilling is, the benefits of upskilling, and ways to upskill your employees. What does upskilling mean? Upskilling refers to the process of enhancing...

Feedback is tricky. Most of us want to get better at giving better effective feedback, as well as taking feedback better. But—much like going to the gym, eating healthy or stopping ourselves from doom-scrolling—doing feedback well takes a bit of effort. If you’re here because you want to learn how to give constructive criticism, you’ve...

Learning how to improve communication skills requires a balance of self-awareness, practice, and practice. Communication skills are a vital part of the world of work. However, you could argue it’s not something we’re ever actively taught. Do our school English classes actively teach us communication skills and why the language we use matters? What about...

If there are redundancies coming up in your organization, here are our tips on how to support employees during redundancy. Want to support them during this challenging time? Check out our redundancy coaching options. Checklist for Employers: How to Support Employees During Redundancy Clear Communication: Offer Emotional Support: Practical Guidance: Provide Financial Clarity: Legal and...